Can I ship to a different address than my billing address ?
You may ship to a different address than the billing address. The billing address must match the address that the card issuer has on file for the card. You may enter a different shipping address. You may also choose to pick up in store and in this case, the shipping address is not used but must be entered to complete the order.
Please note that we only ship within the United States.
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How do I change my billing address on my order ?
If the billing address entered on the order does not match the credit card information or you have changed your address. There are multiple steps to change the address and make it effective. You'll need to replicate the original order, change the ...
Do I have to pay when I order or can I pay when I pick it up ?
Payment is required at the time of order. Making a payment for an online order requires a valid payment card and will require the security code, expiration date and the billing address. The billing address is the address that the card issuer has on ...
What if I enter incorrect card information during payment ?
If you are checking out and you enter incorrect information, the system will display a message that the transaction has been declined. You can usually enter the correct information and resubmit it for payment. If you are using the correct card ...
Can I add shipping to an order I've already placed ?
If you have already placed an order on line or in our store, and now want to ship the item direct to you, you can add shipping as follows: You can purchase shipping in our store. You can purchase shipping from our web store. From our home page, ...
What if I can't bring my student for a fitting ?
We strongly recommend an in-person fitting, especially for students new to our uniforms. Even though garments may have the same size on the tag, actual measurements may vary between different manufacturers. The size may also seem different based on ...