How do I track my shipment ?
When your order is shipped, we will send you a tracking number. Once the shipment is in the hands of the shipping company, it is out of our control.
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What if I'm worried about the security of my shipment ?
Once an order is released to the shipping company, it is no longer in our control. If you have concerns about the security of a delivered package, there may be more secured delivered methods for additional cost. Please contact us. Picking up orders ...
Can I add shipping to an order I've already placed ?
If you have already placed an order on line or in our store, and now want to ship the item direct to you, you can add shipping as follows: You can purchase shipping in our store. You can purchase shipping from our web store. From our home page, ...
What do I do after my appointment ?
After your fitting appointment, you are welcome to purchase the items at our check out. You will take the completed items with you and will tell the cashier about any out of stock items. We will hold items requiring decoration for later pickup or ...
How can I return an item I ordered online ?
All purchases are subject to our return policy If your item is returnable, you can request a return merchandise authorization (RMA) for an item purchased online. Log into your online account or use the link from the order confirmation. Select the ...
How long does it take to get my order ?
Most items sold for school uniforms require a logo for the school to support uniformity and consistency. Logo requirements are established by the school. To contain pricing and to help with availability, we generally do not pre-logo uniform items but ...